Support
Getting help
Write to support@gyrusapp.com. We answer in English and in French, usually within two working days.
Useful things to include: your device model, the app version, shown at the bottom of the settings screen, and what you were doing when the problem appeared.
Managing your subscription
Subscriptions are handled by the store, not by us.
- iOS: Settings → your name → Subscriptions → Gyrus
- Android: Play Store → profile → Payments and subscriptions → Subscriptions
Cancelling there stops the renewal. You keep access until the end of the period you have already paid for.
Restoring a purchase
If you change device or reinstall the app, open the paywall and tap Restore. Your subscription is tied to your store account, not to any account with us.
Deleting your data
Gyrus holds no account and keeps everything on your device. Uninstalling the app erases all of it: scores, history, levels, preferences. There is no backup, so this cannot be undone.
To withdraw your consent to anonymous usage analytics without uninstalling, use the toggle in the app's settings.